© 2019 The Cookie Collaboration estb. 2012

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Delivery Questions

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When will my cookies arrive?

For small cookie gift boxes, please plan on 3 working days, for your order to be prepared (baked & decorated) and 3-5 on medium gift boxes, plus delivery time. Any orders placed from our cookie box shop on Fridays, will be freshly baked on Mondays.

For orders of up to 20 cookie favours, please allow for 5-8 business days, and for orders over, please contact us!

We deliver our gift boxes and orders of individual cookies up to 20, using Royal Mail 1st Class delivery. This service usually takes between 1-3 days.

We find that ParcelForce 24/48hr delivery service is the most economical service for larger orders.

This service is also tracked. We are happy to use this service for any of our orders, so please contact us to arrange!

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How much is delivery?

Our delivery costs are based on the weight of your order, for small/medium and large gift boxes, delivery is £3.30 for Royal Mail First Class service, and is added at checkout if you purchase from our shop.

For individual cookie favours prices vary depending on the size of your order. For orders of up to 10 cookies, delivery is £4.00. We will discuss delivery costs with you at the time you place your order for individual cookies.

 

 

 

 

Can I have special delivery for my cookie order?

 

Yes, we can certainly arrange special delivery for any of our cookie gifts or favours. Please contact us to arrange!

 

 

 

 

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Can you guarantee an exact delivery date?

Yes, if you would like your cookies to arrive on an exact day, you can have them delivered by next day delivery. The price will vary depending on the day and guaranteed time to arrive. If you would like to discuss your options, please contact us!

 

 

 

 

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