When will my cookies arrive?

For cookie gift boxes, please plan on 3- 5 business days for your order to be prepared (freshly baked & hand decorated) plus delivery time. Any orders placed in the shop on Friday, will be freshly baked on Mondays.
For orders of up to 20 cookie favours, please allow for 5-8 business days, and for orders over please contact us!
We deliver our gift boxes and orders of individual cookie orders up to 20, using Royal Mail 1st Class delivery. This service usually takes between 1-2 days.
We will use a 24hr courier delivery service for larger orders.
This service is also tracked, and we will provide you with the relevant information when your order has been shipped. We are happy to use this service for any of our orders, so please contact us to arrange!


How much is delivery?
For small/medium and large gift boxes, delivery is £3.50 using Royal Mail First Class delivery and this is added at checkout if you purchase from our website.
For individual cookie favours prices vary depending on the size of your order. For orders of up to 10 cookies, delivery is £4.00. We will discuss delivery costs with you at the time you place your order for individual cookies.


How do I pay for my order?
You can pay securely online using PayPal or a Debit/Credit Card. For any of our individual cookies or bespoke ranges, we will email your invoice for payment. We accept Paypal, Debit/Credit Cards, and BACS transfers and an also arrange payments through cash on collection.




What goes in to your Cookies?
Our Cookies are baked with flour, butter, sugar, free range eggs, real vanilla, 100% cocoa & lots of Love! Our icing is made with Powdered Sugar, Meri White and Water. A full list of ingredients is provided with each order. They are also NUT FREE & suitable for vegetarians.
How many cookies are in a Gift Box?
The amount of cookies in each gift box varies, the pictures shown on our website show how many cookies are in each box. Bespoke gift boxes will vary, and we will tell you an approximate amount when you place your order.


Are you able to create custom orders?
We would love to create a bespoke cookie gift box or favour just for you! Please give us a little bit of notice. We ask for at least 1-2 weeks for cookie favours and medium & large gift boxes, but you can be pencilled in to our baking schedule months in advance…the more notice the better!
We will do our best to create a cookie that is just perfect for your wedding, corporate event, baby shower or other special occasion.
For orders of 40 cookie favours and above, we ask for a 50% deposit at the time the order is received, and the remaining balance 10 days before your cookies are delivered.
Bespoke cookie prices range from £1.80 - £2.50 depending on the size and detail used to decorate your cookies.


How long do your cookies last?
Our cookies will stay fresh in their bags or gift boxes for up to 6 weeks, and can be frozen for up to 3 months.

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