When will my cookies arrive?

For cookie gift boxes, please plan on 3- 5 business days for your order to be prepared (freshly baked & hand decorated) plus delivery time. Any orders placed in the shop on Friday, will be freshly baked on Mondays.
For orders of up to 20 cookie favours, please allow for 5-8 business days, and for orders over please contact us!
We deliver our gift box orders using Royal Mail 1st Class or 24 hr tracked delivery. 
We will use a 24hr courier delivery service for larger orders.
This service is also tracked, and we will provide you with the relevant information when your order has been shipped. We are happy to use this service for any of our orders, so please contact us to arrange!


How much is delivery?
For small/medium and large gift boxes, delivery is £3.50 using Royal Mail First Class delivery or £4.02 for 24hr tracked delivery. You can choose your option at checkout if you purchase from our website.
For individual cookie favours prices vary depending on the size of your order. For orders of up to 10 cookies, delivery is £3.75  (we will discuss delivery costs with you at the time you place your order).


How do I pay for my order?
You can pay securely online using PayPal or a Debit/Credit Card. For any of our individual cookies or bespoke ranges, we will email your invoice for payment. We accept Paypal, Debit/Credit Cards, and BACS transfers.




What goes in to your Cookies?
Our Cookies are baked with flour, butter, sugar, eggs and vanilla flavouring.  Our icing is made with Powdered Sugar, dried egg powder and water and food colouring. A full list of ingredients is provided with each order and can also be found on the ingredients and allergy page.
What size are your gift boxes?
Our small gift boxes measure 15cm x 10.5 cm x 2cm and have a weight of approximately  100g and our medium gift boxes measure 15cm x 21cm x 2 cm and weigh approximately 225g


Are you able to create custom orders?
We would love to create a bespoke cookie gift box or favour just for you! Please give us a little bit of notice. We ask for at least 1-2 weeks for cookie favours and medium & large gift boxes, but you can be pencilled in to our baking schedule months in advance…the more notice the better!
We will do our best to create a cookie that is just perfect for your wedding, corporate event, baby shower or other special occasion.
For orders of 40 cookie favours and above, we ask for a 50% deposit at the time the order is received, and the remaining balance 10 days before your cookies are delivered.
Bespoke cookie prices start from £2.50 each, depending on the size and detail used to decorate your cookies.


How long do your cookies last?
Our cookies will stay fresh for up to 4 weeks, and can be frozen for up to 3 months.

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